FAQs

When will all the event photos be available to view on the website?

All photos are uploaded within 24 hours.
Please see the timed galleries for photos.


How soon will I receive my downloads?


Immediately.
A download link is delivered to your registered PayPal email.


I have not received my download?

Your download is delivered to the email address registered to your payment details.
Please check this email and also your junk folder.


How long does a print order take to arrive?

Your print will arrive within 10 days of placing your order


Can I use the photos I buy as a download on strava and my facebook page?

Yes. Photos are available for your personal use. They must not be passed onto third parties for commercial use.
Please contact us if you would like to use images.


How long will the Fred Whitton Challenge 2017 photos be available on the website?


The photos will be available for purchase up until 30th April 2018.


Can I purchase photos from previous Fred Whitton events?

We no longer provide this service.


How can I find my photo?

Please see details on the home page. (left hand side)


Will I be able to make a print from my download?

Yes. A download will print up to A4.
We provide three basic print sizes A4,A3 & A2 from high res files - other sizes by request.


What options are available for purchase apart from downloads?

Please see products tab on the website. We offer Photoshop, magazine covers. We have provided wall murals in the past.
Please contact us for any specific requests.


Can I take a screen grab from the website of my image?


NO.
This is a breach of copyright.